Terms & Conditions

The minimum rental period is one calendar month and the rental fee is refundable if claimed in 72 hours, you will be billed once you proceed with the order. When full payment has been received your order will be processed, the rental period will commence from the time you recieve access to your server. Orders placed between the hours of 1am-3am will be paused for setup until 4am(excluding bank holidays)

Upon completion of your order eekhost will supply a working server for the game(s) you have purchased, eekhost cannot be held liable for server downtime caused by changes to the server configuration, third party Mods, or any other game related issues caused by user actions. We will inquire to solve your problems fast

Customers are provided with tools to stop, start, restart, reinstall and open support tickets for their servers. It is the responsibility of the customer, or the customers trusted subadmin to report any issues with the server which are not fixable with the tools provided.

eekhost is responsible for the Base Software and internal network used to run the game(s) purchased, should your server suffer any downtime caused by Base Software or internal network issues, we will extend your rental period to cover the time you have been inconvenienced. Please be aware, eekhost will be unable to act on an issue unless it has been reported, downtime is monitored as refundable until resolved.

The customer is responsible for uploading any updated maps, mods and the like to their server. The customer is also responsible for ensuring they have permission to use any mods or maps used on their server.

One month is rounded to 30 days

Server owners are asked politely to affix eekhost.net to a text area of their server. but this is not required.

In addition to adhering to eekhost standard naming convention clans will also be asked to include a eekhost button on their webpage if owned.

eekhost will provide a default installation the for the duration of the game(s) server rental period.

the server may not be used for commercial purposes

the server may not be named offensively or in a way to reflect a commercial organisation.

The gaming server is for the sole purpose of hosting a game process. it may not be used to host files, downloads or the like, this includes the uploading of any files, images or software not directly associated with the running of the game process. any such abuse of the server will result in service being suspended and the forfeiture of outstanding rental payments.

clans will have two weeks notice before the end of their rental in which to re-new their contract before their server is reallocated. hence you will have the option to keep your server without any interruption to service.

you may not increase the player limits on your server (this includes spectators) without the prior permission of eekhost and payment of the difference in rental prices. we are unable to offer refunds to clans who wish to reduce player numbers for any reason.

in the context of this document 'server' means single game process.